Information Sheet deadline: 31 May 2026

What is the Information Sheet?

The Renters' Rights Act Information Sheet is a government-published PDF that explains the changes to tenants' rights under the new law. It covers the end of Section 21, new possession grounds, rent increase rules, pet rights, and how to complain.

Who must receive it?

Every tenant named on an existing assured or assured shorthold tenancy in England that was created before 1 May 2026. This applies to written and partly-written tenancies.

Not required for: lodgers, verbal-only tenancies (though those tenants need a Written Statement instead), and tenancies that started after 1 May 2026 (they get the information through the new prescribed Written Statement).

The deadline

31 May 2026. The penalty for missing this deadline is a civil penalty of up to £7,000.

How to serve it

The Information Sheet must be the exact PDF from GOV.UK. You must not alter it.

Valid methods: - Printed copy posted to the tenant (standard or recorded delivery) - Printed copy hand-delivered to the tenant - PDF sent as an email attachment - PDF sent as a text message attachment

NOT valid: - Emailing or texting a link to the PDF. The actual file must be attached. - Verbally telling the tenant about it

Keep proof

This is critical. If a tenant disputes that you served the Information Sheet, you need evidence. Record: - What you sent (the PDF) - Who you sent it to (tenant name) - When you sent it (date and time) - How you sent it (email with attachment, recorded post with tracking number, hand-delivered with tenant's signature)

LetShield's proof-of-service audit trail creates timestamped, tamper-evident records of exactly this.

What if I have multiple tenants?

Serve it to every named tenant individually. If there are two tenants on the tenancy agreement, both must receive it.